Privacy Policy

Effective Date September 8, 2012

We are committed to protecting your privacy. This privacy policy applies to www.printerstudio.com owned and operated by Printer's Studio Limited. This privacy policy describes our dedication in protecting our visitors and customers information that's collected on this website (www.printerstudio.com). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. In this policy, "personal and account information" means your name, company name, account number, address, telephone number, and e-mail address plus other information that identifies you. We will not sell any of your personal and account payment information to a 3rd party.

Printer’s Studio Limited has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information collected through the English version of the Web site, www.printerstudio.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at customerservice@printerstudio.com.  If you are not satisfied with our response you can contact TRUSTe here

When you browse our Web site

  1. We collect your IP address to measure our web traffic to help provide a relevant shopping experience.
  2. If you come to our Web site via a link, we collect the location of the link that referred you.
  3. We collect information about the browser you are using to help optimize our website experience
  4. We keep track of pages you visit to help provide you with a more personalized shopping experience.

When you make purchases through our website

When you make a purchase from us, we collect personal information from you such as your name and addressto process your orders and requests. Your personal information might be shared internally to assist with your orders and

Information Sharing

PrinterStudio.com will never sell or share your personal and payment information to third parties.

  • Service Providers

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, processing orders or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

 

  • Legal Disclaimer

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if Printer's Studio Limited is involved in a merger, acquisition, or sale of all or a portion of its assets,  you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, 
  • to any other third party with your prior consent to do so

 

User Access and Choice

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a testimonial on our site or deactivate it by making the change on our member information page or by emailing our Customer Support at customerservice@printerstudio.com or by contacting us by telephone or postal mail at the contact information listed below.  We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Tracking Technologies / Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use  cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. 

We use [both] session ID cookies and persistent cookies.  A session ID cookie expires when you close your browser. 

We automatically receive and record non-personally identifiable information on our server logs from your browser, including your IP address, cookie information, and the pages you request. Specifically, we  use "cookies" (small files placed on your hard drive) on certain pages of the Website to help analyze our web page flow, customize our services, measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:

  • We offer certain web features that are only available through the use of cookies.
  • We use cookies to help identify you and maintain your signed-in status.
  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Website.
  • You may encounter cookies from third parties on certain pages of the Website that we do not control.

 A persistent cookie remains on your hard drive for an extended period of time.  You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. http://www.aboutcookies.org/default.aspx?page=2

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

  • Web Beacons / Gifs

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.   To learn more about our advertising company’s use of clear gifs, please go to Google Analytics Our Website also contains electronic images or "web beacons," that allow us to count page views or to access our cookies. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Our web beacons do not collect, gather, monitor or share any personal information about our Website visitors, they are just the technique we use to compile our anonymous, aggregated statistics about Website usage, to fulfill your requests for products and services, improve our services, contact you, and conduct research.

 

  • 3rd Party Tracking

The use of cookies by our [partners, affiliates, tracking utility company, service providers]is not covered by our privacy policy.  We do not have access or control over these cookies.  Our [partners, affiliates, tracking utility company, service providers] use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.] 

Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personal information.

 Security

The security of your personal information is important to us. All of our servers operate under 128-bit encryption technology and Secure Socket Layers ("SSL") in all areas where your personal and account payment information is required. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that we use SSL security. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at customerservice@printerstudio.com

Additional Information

  • Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Printer's Studio Limited. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

 

  • Referrals

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  Printer's Studio Limited does not store this information for the sole purpose of sending this one-time email [and tracking the success of our referral program]. 

Your friend may contact us at customerservice@printerstudio.com to request that we remove this information from our database.

 

  • Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements.  With your consent we may post your testimonial along with your name.  If you wish to update or delete your testimonial, you can contact us at customerservice@printerstudio.com

 

  •  Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

  • Single Sign-On

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.  Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.   

Children's Privacy

We are committed to protecting children's online privacy. Our website is intended for users ages 13 and older only. Accordingly, we do not knowingly or intentionally collect information from children under the age of 13 without obtaining prior verifiable parental consent. If we become aware that a user is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable information from our database.

Changes To This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

Printer's Studio Limited

3323 Watt Avenue, #168 Sacramento, CA 95821

(323) 522-5656

customerservice@printerstudio.com

 

When you contact us in writing

When you submit questions, e-mails, survey, comments, suggestions, reviews, sign up for our mailing list or other written information to us you grant PrinterStudio.com and its affiliates permission to use, share, implement, transfer such information for internal use, marketing, advertising and other promotional purposes. PrinterStudio.com will not sell or share your information collected to a 3rd party. If you do not wish to receive promotional information, you may opt out of future communications by clicking here and unsubscribing to our e-mail subscriptions.

If you have any questions about this privacy policy please contact us here: customerservice@printerstudio.com

 

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