Shipping & Returns Policy
Shipping
PrinterStudio.com ships worldwide and offers multiple different shipping methods
to meet your needs. We carefully package every package leaving our facility before
shipping. We use our own specially designed shipping boxes to ensure your order
will not be damaged during transit. Your shipping and handling charges are summarized
at checkout and all orders can be tracked via our carriers' websites.
We'll do our best to ensure your product arrives on time. However, delivery dates
are not guaranteed and depends on the carriers as well, your orders may arrive after
the estimated arrival date.
See below for delivery costs on our range of different products:
We can deliver your personalized items in any quantity around the globe.
Delivery Cost Calculator
Choose country or region for delivery:
*GTC (Go To Checkout) means please place your items into your shopping cart and
go to checkout to see whether this option is available and its associated shipping
price.
For customer reference only. PrinterStudio.com cannot guarantee the delivery standards
of the postal services. Delivery standard applies to working days in the destination
and excludes the time for customs clearance. You may expect a longer delivery time
of additional 3-5 days on top of the normal transit time for remote areas.
Returns
Every product we sell is fun to play with, long lasting and customizable! Every
package leaving our facility is carefully inspected and we guarantee our personalized
products to be free of defects and manufacturing errors. If you find any quality
issue with your order, please contact us within 10 days and you may return it to
us in new unused condition for a full refund or credits. Understandably, personalized
items cannot be accepted for return, unless there is a manufacturing error or product
defect.
Tax & Duty
There will be no import tax and custom duty issues for shipments to US addresses.
There will also be no import tax and custom duty issues for shipments to Australia
(on orders of up to $850.00 excluding
shipping costs), Canada (on orders of up to $18.00
excluding shipping costs) and to UK and EU countries (on any orders shipped via
Express and on orders shipped via Standard shipping of up to $300.00 excluding shipping costs). For all other international
shipments and conditions, recipients are responsible for any custom duty or taxes
imposed by that country, which are collected by the carrier upon delivery, if any.
Please check with your local government agency or contact us for more information.